The following benefits are provided as part of the Lifeline service.

• COMPREHENSIVE and expert advice, support and training on networked and standalone computers.
• TECHNICAL SUPPORT On most occasions you will be able to access help immediately via a telephone helpline or alternatively send an email outlining the problem. If help is not immediately available you will be contacted within 24 hours. If the problem cannot be solved over the phone, a call out visit will be arranged as soon as possible. You are entitled to one call out visit for every five hours of support that you have purchased.
• CONSULTANCY VISIT a one hour visit to discuss your current needs etc.
• DISCOUNTS ON COURSES run by Lexicon Lifeline.
• SOFTWARE DISCOUNTS to enable Lifeline members to obtain discounts directly on a range of quality Apple and PC software from leading educational software companies.
• REGULAR NEWSLETTERS to keep you up to date with issues appropriate to ICT to support the curriculum
• GUIDANCE AND SUPPORT on Virus protection
• J2E ACCESS Member schools receive access to the just 2 easy on-line creative tool.